Delivery & Shipping

Orders placed before 3pm will be dispatched on the same day.

FREE UK SHIPPING ON ALL ORDERS OVER £45

Free tracked delivery will be applied automatically at checkout for all UK orders over £45. Items delivered in 1-3 working days.

All UK orders under £45 carry a £2.99 delivery fee.

 

NEXT WORKING DAY*

Courier service (delivered next working day – excluding weekends and Bank Holidays) | £5.95
Orders must be placed before 3pm Monday to Thursday, orders placed before 3pm Friday will be delivered Monday.

* This service is not available for Highlands and Islands.

FREE SHIPPING ON ALL ORDERS FROM EUROPE OVER £55

Free Tracked & Signed  Delivery will be applied automatically at checkout for all EU countries with an order value over £55 . Items delivered in within 5 working days. 

All EU orders under £55 carry a £6.99 delivery fee.

FREE INTERNATIONAL SHIPPING ON ORDERS OVER £65

Free tracked shipping will be applied automatically at checkout for USA, Australia  and the rest of the world when spending over £65. Items delivered from the UK in 7-10 working days.

All UK orders under £65 carry a £8.99 delivery fee.

 

TRACKING 

You will receive an email with your tracking details once your order has been despatched. Please Contact Us if you have any questions or concerns about your order delivery.

 

 

PLEASE NOTE: Estée Lane can accept no responsibility for packages that are signed for by someone other than the addressee. All international deliveries are sent via Royal Mail International Signed For delivery, so please ensure there is a person present at your delivery address to sign for the order. 

Please be aware that countries outside the UK may be subject to customs or import duties and taxes once the order reaches its destination country, whereby the customer is responsible for all customs charges.

 

DELIVERY RESTRICTIONS 

Due to specific customs restrictions, we are unable to deliver to the following list of countries:

 CONTINENT   COUNTRY
EUROPE

Russia, Ukraine, Aland Island, Bouvet Island, Macedonia, Moldova, Switzerland, Latvia.

NORTH AMERICA   

St Pierre and Miquelon, St Vincent & the Grenadines, Svalbard & Jan Mayen Islands

AMERICA

Netherland Antilles

SOUTH AMERICA

Falkland Islands

ASIA

India, Indonesia, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Iran, Democratic Peoples Republic, Laos, Myanmar, Palestinian Territories, Syrian Arab Republic, Tajikistan, Turkmenistan, Yemen

AFRICA

Central African Republic, Comoros, Cote d'Ivoire, French Southern Territories, Guinea-Bissau, Mayotta, St Helena, Tanzania, Western Sahara

OCEANIA

Micronesia, Nuie, Norfolk Island, Northern, Tuvalu, Marina Islands, Timor-Leste, Tokelau